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CareSteps Team ·

When a Nurse Fails the Kenntnisprüfung: What Employers Should Do Next

Hero picture. Alt text: A nurse and an older woman in a wheelchair looking out of a window together, smiling. Photo: Getty Images on Unsplash+. Licensed under the Unsplash+ License.

A nurse and an older woman in a wheelchair looking out of a window together, smiling. Licensed under the Unsplash+ License.

The short answer

A failed knowledge exam (Kenntnisprüfung) is hard on your nurse and frustrating for your team. But it’s rarely the end. Each failed part can be retaken once, and the exam should be offered at least twice a year (§ 45 PflAPrV).

What happens next depends a lot on you: how you react in the first days, how well you find the cause and how you plan the retake.

The first 48 hours

Start with the person, not the plan. Your nurse has probably spent months preparing, often far from family, and may feel they’ve let you down. Tell them clearly that their job isn’t at risk because of one result, if that’s the case, and that you’ll plan the next step together.

Then get the facts. Ask your nurse to share the written result, so you know exactly which part was failed: the oral part, one or more care situations in the practical part, or a station in the Parcours. Avoid rushing into a new registration or blaming the course or the examiners before you know what went wrong.

What the rules say about retakes

In the classic format, with an oral and a practical part, the oral part and each failed care situation in the practical part can be retaken once (§ 45 Abs. 7 PflAPrV).

In the Parcours format, with five stations, the whole Parcours is repeated once, not just the failed station (§ 45a PflAPrV).

Some federal states spell out what happens if the retake fails too. In Hesse and Hamburg, for example, a failed retake ends the recognition procedure. In Baden-Württemberg, a nurse who has failed the knowledge exam can’t switch to the adaptation course instead (RP Baden-Württemberg). So the retake really matters, and it’s worth taking the time to prepare well rather than booking the next date straight away.

Finding the cause

It helps to look at three possible causes, because each needs a different fix.

Language is the first. Your nurse may know the answer but struggle to explain their reasoning in German under pressure. More speaking practice with real care cases helps more than more theory.

Knowledge is the second. The care situations follow German standards for care planning and documentation, which can differ from what your nurse learned at home. Practice on the ward with a practice instructor (Praxisanleiter) closes these gaps fastest.

Nerves are the third. Some nurses know the material and still freeze. Mock exams with someone they don’t work with every day make the real exam feel familiar.

A realistic retake timeline

Ask the nursing school or the authority for the next exam date and the registration deadline, then work backwards. Because the exam is offered at least twice a year, the next date may be several months away. Use that time on purpose: a short refresher on the failed part, regular mock exams and time in the exam setting where your state requires it.

Keeping your nurse motivated and employed

Exam-day timeline: work back from the exam dateGuidance only. Your letter from the authority decides. Exam date Federal stateHesseHamburgAnother state Exam formatClassic: oral + practical (§ 45 PflAPrV)Parcours: 5 stations (§ 45a PflAPrV) The practical exam can’t take place at the nurse’s own workplace (common in home care)

Sources: § 45, § 45a PflAPrV; HLfGP (Hesse); Sozialbehörde Hamburg. Items marked “Our tip” are CareSteps suggestions, not rules.

Until they pass, your nurse can keep working in a supporting role. Keep them involved on the ward, recognise the work they already do and make the study time visible in the rota.

If your nurse is in Germany on a residence permit linked to recognition, check its end date with the immigration office early. Under the recognition partnership, for example, the stay can’t run longer than three years in total.

How CareSteps helps

The CareSteps education centre is an AZAV-approved provider and prepares internationally trained nurses for the knowledge exam, including retakes. We look at what went wrong and focus the preparation on the part that needs it.

Next steps

Planning a retake? Email us and we’ll plan it with you and your nurse.